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01 — Use cases

Use cases

The jobs small businesses hand over first, by trade.

03 — Three of them, in practice

Trades

The call you missed on the roof.

Plumbers, sparkies, builders, cleaners. Work happens away from the phone, so the phone has to answer itself.

  • After-hours answering
  • Quote follow-up
  • Job scheduling
  • Invoice chasing
Northside Plumbing· agent
demo
Burst pipe under the kitchen sink. Can anyone come tomorrow?
customer · 7:48 pm
Yes. Tomorrow 7:30–9:30 am or 12:00–2:00 pm. Which suits?
agent · 7:48 pm
7:30, thanks. 22 Ellis Rd.
customer · 7:49 pm
Clinics

A front desk that never has a queue.

Dental, allied health, veterinary. Bookings, moves and cancellations arrive at every hour and all of them need an answer.

  • Appointment booking
  • Reminders and reschedules
  • Patient intake
  • FAQ handling
Bayside Dental· agent
demo
I can’t make my Thursday 2 pm clean. Can I move it?
customer · 6:20 pm
Of course. With Dr Patel: Friday 9:15 am or Monday 4:30 pm.
agent · 6:20 pm
Friday 9:15, please.
customer · 6:21 pm
Shops and agencies

Where is my order, and did you get my brief?

Online shops, studios, consultants. The same handful of questions, asked all day, each one worth answering fast.

  • Order questions
  • Lead qualification
  • Proposal follow-up
  • Review requests
Harbour Goods· agent
demo
Order 4417 still says processing. Has it shipped?
customer · 9:12 pm
It left the warehouse at 2 pm. Tracking 33Q8410, due Thursday.
agent · 9:12 pm
Perfect, thank you.
customer · 9:13 pm

We build the agent. You keep running the business.

Tell us what eats your week. We’ll tell you what an agent can take off it.

usually replies same day