From the shop floor.
How we build agents for small businesses: the workflows we learn, the handoffs we design, and the tools we build on.
What an agent can do for a plumber
A day in a two-van trade business, the parts an agent can take off it, and the parts that should stay human.
- ai-agents
- front-desk
- trades
The handoff is the feature
An agent earns trust by knowing when to stop. How we design the stop condition, the escalation, and the log that makes both reviewable.
- ai-agents
- design
Your accounts, not ours
We build on the Gmail, Calendar, HubSpot and Xero you already pay for. Why there is no migration, and who owns what when we leave.
- workflow
- integrations
The discovery week
How we learn a workflow before building anything: shadowing the real day, writing the step list, and agreeing what is in scope.
- discovery
- methodology
- process
Internal copilots answer with sources
Why every answer an internal copilot gives has to cite where it came from, and how a small team ends up using one.
- ai-agents
- copilots
Why Obsidian became the central brain of every engagement
1.5M users, 22% YoY growth, 2,000+ plugins — and not a dollar of VC. Why local-first Markdown won the AI era, and how we use Obsidian as the durable layer between humans and agents.
- obsidian
- knowledge-management
- ai-agents
- tooling
- market-analysis
Spec-driven AI development: why we write specs before code
Why every Twill engagement starts with a spec, and how we choose between Spec Kit, OpenSpec, Superpowers, and Plan mode for the work in front of us.
- spec-driven
- methodology
- ai-agents
- spec-kit
- openspec
Introducing Night Shift
Your codebase doesn't clock out at 6pm. Night Shift runs AI agents on your task queue overnight, so you wake up to pull requests — not problems.
- night-shift
- ai-agents
- shipping