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Agents and automations, built around how you actually work.

We sit with you, learn the workflow, then build the agent that runs it: answering, scheduling, follow-ups, quotes, back-office. Live in weeks, yours to keep.

See what we build
Northside Plumbing · after hours
Sat 6:42 pm · after hours
Hi, my hot water system is leaking. Can someone come out Monday?
Sorry to hear that. I can book Monday 8:00–10:00 or 1:00–3:00. Which suits?
8 is good. 14 Harbour St, Freshwater.
Booked for Monday 8:00 am at 14 Harbour St. You'll get a text confirmation now and a reminder Sunday night.
Handed to you: job added to calendar, customer details in your CRM.
Mon 8:00

Hot water leak · 14 Harbour St

Dana Rivers
Added by agent
Shipped for
Dispensed
Ally Health
Caresend
01 — Outcomes

Less admin. More work done.

One agent, trained on your way of working, doing the parts of the day that don't need you.

Never miss a job request

Calls, texts and emails answered in your voice, day or night. Booked straight into your calendar.

Quotes and invoices out the same day

A message becomes a draft quote. You approve, it sends, it chases.

Your tools, connected

Gmail, Google Calendar, HubSpot, Sheets, Xero, Excel. The agent writes to the tools you already pay for.

You stay in control

Anything unusual comes to you first. Every action is logged, every message is yours to read.

02 — What we build

What we build

Three kinds of agent. All built the same way: from your workflow, on your accounts.

front-desk

Answer, qualify, book.

A receptionist that never puts anyone on hold.

  • Answers calls, chat and email in your voice
  • Books into your calendar and confirms
  • Hands off to you the moment it should

Dana Rivers

Incoming call · answered by the agent

00:42

Agent · Northside Plumbing, how can I help?

Dana · My hot water’s gone. Can someone come Monday?

workflows

The boring middle, done.

The admin between the job and the money.

  • Quotes and invoices drafted from a message
  • Reminders and follow-ups on schedule
  • CRM, sheets and inbox kept in sync

Quote #1042 · $1,860

sent 9:20

Sent

Invoice #0987 · $640

cleared

Paid

Reminder · Fri 9:00

queued

Scheduled
copilots

Your rules, answerable.

Everything your team keeps asking you, answered from your own documents.

  • Prices, policies and documents in one place
  • Plain-language answers for your team
  • Every answer cites its source
What’s our callout fee after 6 pm?

$140 incl. GST, waived if the job goes ahead.

Source

Pricing sheet 2026 · row 12
03 — How we work

Learn the workflow. Build the agent. Hand it over.

wk 01

Learn the workflow

One week alongside you. We watch the day happen, write down every step, and agree on what the agent will own.

wk 02–03

Build the agent

Two to three weeks. Built on your accounts and your tools, tested against your real messages before it goes live.

handover

Hand off and run

Documented and yours. Optional monthly care if you want us to keep tuning it; no lock-in if you don't.

We ship this fast because our own engineering practice is agentic: we built the tooling that builds agents.

Case study · Harlow
Shipped an AI code-review pipeline in 18 days. It triages 80% of changes automatically and flags the 20% that need human eyes. Runs on their infra, on their provider, without us in the loop.
Full story →
62%
review time cut
18
days
1
engineer
0
retainer
04 — Trust

Built to be trusted with your customers

Small businesses run on reputation. The agent is built to protect it.

Runs on your accounts

Your calendar, your number, your inbox. Nothing to migrate.

A human is one tap away

Unusual requests, upset customers, anything outside its brief: it hands off.

Every action logged

Bookings, messages, edits. You can read all of it.

Priced per agent, not per seat

One price for the build. No fee that grows with your team.

Frequently asked questions

6 questions

What can an agent actually do for a business my size?
Answer and book, chase quotes and invoices, keep your calendar, inbox and CRM in step, and answer your team's questions from your own documents. We start with the one job that costs you the most time.
Do I need new software?
No. The agent works inside the tools you already use: your phone number, calendar, email, CRM, spreadsheets, accounting. If you have nothing, we set up the minimum and hand you the logins.
What happens when the agent doesn't know?
It says so and hands the conversation to you, with everything it has gathered. It never guesses on prices, availability or anything it can't verify.
How long does it take?
One week to learn the workflow, two to three weeks to build and test on your real messages. Most agents are live within a month.
What does it cost?
A fixed price for the discovery week, a fixed price per agent for the build, and an optional monthly care plan. No per-seat fees, no usage surprises. We quote after the first call.
Who owns it afterwards?
You do. It runs on your accounts, the prompts and integrations are documented, and you can change providers or hire someone else to maintain it.

We build the agent. You keep running the business.

Tell us what eats your week. We’ll tell you what an agent can take off it.

usually replies same day